TITLE: Operations Officer
LOCATION: UN Global Compact Network Thailand, True Digital Park, Sukhumvit 101, Bangkok, Thailand
HELP US DELIVER THE SUSTAINABLE DEVELOPMENT GOALS IN THAILAND
The United Nations Sustainable Development Goals (SDGs) are the collective plan of global commitments required to end extreme poverty and hunger, tackle climate change and create a more peaceful, just, and equitable world by 2030. This is a significant multi-stakeholder effort which cannot be delivered by Governments and Civil Society alone. The actions, innovations and finances of the private sector are critical to our ability to deliver.
This is where the UN Global Compact comes in: we are the world’s largest corporate sustainability initiative with over 18,000 participating companies in 162 countries, and 69 Local Networks around the world. We enable and support companies across all sectors, geographies and sizes in their efforts to be more responsible and sustainable, and help the world achieve the SDGs.
Today fully 84% of participating companies have activities to advance the SDGs. However, the world needs more ambition and scale from the private sector: only 39% of companies have corporate goals aligned to societal or environmental needs; only 46% companies have aligned their strategy to societal or environmental needs; and only 37% are designing business models to meet societal or environmental needs.
We are an ambitious team, energized behind our mission of mobilizing a global movement of responsible companies and organizations to create the world we want. Our ambition is to accelerate and scale the global collective impact of business by upholding the Ten Principles and delivering the SDGs through accountable companies and ecosystems that enable change.
UN Global Compact Network Thailand (GCNT) plays a pivotal role in this global effort. As a Local Network of the UN Global Compact, we bring together businesses, governments, and civil society in Thailand to collaborate on initiatives that advance the SDGs. Our network provides a platform for Thai companies to align their operations with the Ten Principles of the UN Global Compact and contribute to national and global sustainability goals. Through our work, we support businesses in their journey to embed sustainability into their strategies and practices, helping them be part of the solution to the world’s most pressing challenges.
POSITION OVERVIEW:
The Operations Officer will support the Chief of Operations and Programme in managing the day-to-day operations, administration, financial monitoring, HR administration, and organizational coordination of UN Global Compact Network Thailand (GCNT).
We are seeking a highly organized, proactive, and detail-oriented professional who demonstrates a strong sense of ownership and accountability. Under the guidance of the Chief of Operations and Programme, the Operations Officer is expected to manage assigned responsibilities independently, anticipate next steps, and ensure timely follow-through without requiring constant supervision.
Strong attention to detail and accuracy is essential, particularly when handling financial information, contracts, governance documents, and other important organizational records.
The ideal candidate should be proficient in Microsoft Office, particularly Excel, Word, and PowerPoint, and be comfortable working with digital systems such as Xero for finance-related coordination and Empeo for HR administration.
DUTIES & RESPONSIBILITIES:
- Operations and Administrative Support
- Support the day-to-day operations and administration of the GCNT office.
- Handle incoming phone calls, general inquiries, and correspondence, directing them to relevant team members as needed.
- Maintain organized filing systems, shared drives, contracts, and important organizational documents.
- Coordinate office supplies, facilities, subscriptions, equipment, and service providers.
- Prepare administrative documents, letters, forms, and internal requests.
- Track deadlines, pending documents, approvals, signatures, renewals, and follow-up actions.
- Liaise with building management, vendors, couriers, and service providers as needed.
- Finance and Accounting Support
- Support the Chief of Operations and Programme in ensuring financial accuracy, proper documentation, and timely completion of financial processes.
- Work closely with the Accounting Officer to coordinate day-to-day financial and accounting matters.
- Track actual expenditures against approved budgets.
- Review invoices, receipts, reimbursement requests, payment requests, and supporting documents for completeness and accuracy.
- Monitor recurring expenses, outstanding invoices, and vendor payments to ensure timely processing and follow-up.
- Maintain organized financial supporting documents for internal review and record keeping.
- Vendor, Donor and Grant Support
- Prepare vendor registration forms and supporting documents required by members, partners, and external organizations, including registrations needed to facilitate payment of annual contributions.
- Support in compiling documents for donor, grant, due diligence, and compliance requirements.
- Coordinate with internal and external parties to obtain required information, signatures, and supporting materials.
- Ensure submissions are complete, accurate, and submitted on time.
- Maintain organized records and track pending submissions and follow-up actions.
- HR Administration Support
- Maintain accurate and up-to-date employee records and HR documentation, including information in Empeo.
- Support the preparation and issuance of employment letters and other HR-related documents under the guidance of the Chief of Operations and Programme.
- Coordinate staff insurance, equipment, office access, and other administrative requirements.
- Support internal staff activities and general HR administration as required.
- Travel and Logistics
- Coordinate domestic and international travel arrangements.
- Arrange flights, accommodation, transportation, travel insurance, and other travel requirements.
- Maintain accurate travel records and supporting documents.
- Meeting Support
- Support the coordination of Staff Meetings, Steering Committee Meetings, General Assembly Meetings, Extraordinary General Meetings, and other organizational meetings.
- Prepare meeting agendas, presentations, and supporting documents.
- Coordinate meeting logistics, including venues, catering, registration, participant confirmations, and technical arrangements.
- Draft accurate meeting minutes and maintain records of decisions, approvals, and action items.
- Prepare and coordinate invitation letters, thank-you letters, and other official correspondence to members, Steering Committee members, and partners.
- Follow up on outstanding action items and required documentation.
- Documentation and Data Management
- Maintain organized and up-to-date operational, financial, HR, procurement, and governance records.
- Ensure proper filing and safekeeping of agreements, contracts, policies, and official documents.
- Maintain trackers for deadlines, approvals, renewals, and outstanding actions.
- Prepare summaries and reports for management as required.
- Maintain an accurate and up-to-date fixed asset register, including records of organizational equipment and assets.
COMPETENCIES
Ownership and Initiative
- Takes ownership of assigned responsibilities and follows through to completion without constant supervision.
- Proactively anticipates next steps, follows up on outstanding matters, and meets deadlines.
Attention to Detail and Accuracy
- Demonstrates strong attention to detail, particularly when handling financial information, contracts, and official documents.
- Ensures work is accurate, complete, and properly reviewed before submission.
Planning and Organizational Skills
- Able to manage multiple tasks, priorities, and deadlines effectively.
- Maintains organized records and works systematically in a fast-paced environment.
Problem-Solving and Adaptability
- Proactively identifies challenges and proposes practical solutions.
- Demonstrates sound judgment, resourcefulness, and adaptability.
Eagerness to Learn
- Willing to learn new skills, systems, and responsibilities.
- Open to feedback and committed to continuous improvement.
Communication and Language Skills
- Proficiency in written and spoken Thai and English is required.
- Communicates clearly and professionally with colleagues, management, members, and external stakeholders.
- Able to prepare accurate emails, meeting minutes, and official correspondence.
Computer and Technical Skills
- Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
- Strong Excel skills for financial tracking, data management, and reporting.
- Familiarity with Xero, Empeo, or similar accounting and HR management systems is an advantage.
- Experience with Salesforce or other CRM systems is a plus.
Teamwork and Collaboration
- Works effectively with colleagues across different functions.
- Demonstrates reliability, accountability, and a willingness to support team priorities.
- Values others’ perspectives and contributes positively to a collaborative working environment.
CORE VALUES
- Integrity: Demonstrates the values of the United Nations in daily activities and behaviors; acts without consideration of personal gain; resists undue political pressure in decision-making; does not abuse power or authority; stands by decisions that are in the Organization’s interest, even if they are unpopular; and takes prompt action in cases of unprofessional or unethical behavior.
- Professionalism: Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; and remains calm in stressful situations.
- Respect for Diversity: Works effectively with people from all backgrounds; treats all people with dignity and respect; treats men and women equally; shows respect for and understanding of diverse points of view and demonstrates this understanding in daily work and decision-making, examines own biases and behaviors to avoid stereotypical responses, and does not discriminate against any individual or group.
EDUCATIONAL AND EXPERIENCE REQUIREMENTS
- Education: A first-level university degree preferably business, social science, law, sustainability management or related field is required.
- Work Experience: 1-2 years of experience in administration or programmatic support is desirable. Experience working on issues related to sustainability is preferred.
RECRUITMENT PROCESS
- Please include the Resume/CV in your e-mail submission careers@globalcompact-th.com with the subject heading “Operations Officer”
- Applications will be accepted until November 20, 2026.
- Given the anticipated volume of submissions, only highly qualified candidates will be contacted.