Job Vacancy: Corporate Relationship Manager

POSTING TITLE: Corporate Relationship Manager

LOCATION: UN Global Compact Network Thailand, True Digital Park, Sukhumvit 101, Bangkok, Thailand

HELP US DELIVER THE SUSTAINABLE DEVELOPMENT GOALS IN THAILAND

The United Nations Sustainable Development Goals (SDGs) are the collective plan of global commitments required to end extreme poverty and hunger, tackle climate change and create a more peaceful, just, and equitable world by 2030. This is a significant multi-stakeholder effort which cannot be delivered by Governments and Civil Society alone. The actions, innovations and finances of the private sector are critical to our ability to deliver.

This is where the UN Global Compact comes in: we are the world’s largest corporate sustainability initiative with over 13,000 participating companies in 163 countries, and 70 Local Networks around the world. We enable and support companies across all sectors, geographies and sizes in their efforts to be more responsible and sustainable, and help the world achieve the SDGs.

Today fully 84% of participating companies have activities to advance the SDGs. However, the world needs more ambition and scale from the private sector: only 39% of companies have corporate goals aligned to societal or environmental needs; only 46% companies have aligned their strategy to societal or environmental needs; and only 37% are designing business models to meet societal or environmental needs.  

We are an ambitious team, energized behind our mission of mobilizing a global movement of responsible companies and organizations to create the world we want. Our ambition is to accelerate and scale the global collective impact of business by upholding the Ten Principles and delivering the SDGs through accountable companies and ecosystems that enable change.

We are looking for someone to help lead in this impact in Thailand where there is enormous opportunity to achieve the SDGs.

POSITION SUMMARY

The Corporate Relationship Manager will be responsible for supporting participating companies in the UN Global Compact in Thailand and recruiting more responsible businesses to join the initiative in Thailand.

Working closely with our global Outreach & Engagement team, the Manager will be responsible for recruiting companies and ensuring that each one has a clear understanding of the expertise, tools, support, training, and convening opportunities available to them as participants of the UN Global Compact.

By attracting businesses to join and efficiently access this support, the Manager will enable businesses to more effectively shape their business strategies and operations to help the world meet the SDGs while also delivering strong business results.

DUTIES AND RESPONSIBILITIES

• Develop and deliver national growth strategy and plan – as agreed with the UN Global Compact and the Board of UN Global Compact Network Thailand
• Leads outreach and engagement in Thailand through presentations, public engagements, marketing partnerships, etc. to extend the awareness and reach of the UN Global Compact among relevant business audiences.
• Attracts businesses to join the UN Global Compact through effective communication of the value and support that the UN Global Compact delivers to business participants.
• Personally manages business prospect pipeline from vetting to timely follow-up to prospect conversion to joining.
• Leads in the onboarding of new business participants, supporting them to be able to make most use of their participation in the UN Global Compact.
• Nurtures excellent relationships with UN Global Compact business participants in Thailand. Understands their business needs, their sustainability challenges and helps them avail of the relevant engagement opportunities the UN Global Compact offers to help them set and make progress on ambitious sustainability goals.
• Builds an understanding of business participant needs. Gathers feedback and provides insight back to the UN Global Compact team to help direct strategy and plans to better meet business needs.
• Actively uses and shapes tools to improve Participant Engagement efficiency, and company satisfaction, including the Global Compact database, CRM software (Salesforce), tracking and reporting systems.
• Helps business participants with ongoing administration and customer support: application review, on-boarding, annual reporting, maintaining and updating company profile/contact info, logo requests, etc.

SKILLS AND CAPACITIES

Passion for client service and client impact:

• Effectively meets participating company needs. Takes responsibility for company satisfaction and engagement. Is focused on the business perspective when making decisions and taking action. Demonstrates professional qualities and demeanor that commands attention and respect from key decision makers
• Builds trusted and productive relationships with key decision makers and responds to questions, concerns and requests from executives and key decision makers
• Owns and manages the UN Global Compact relationship for assigned key accounts. Aligns collective resources of UN Global Compact to build long-term relationships, grow participation, drive retention, and increase the UN Global Compact footprint.

Persuasive and engaging communication skills:

• Demonstrate strong negotiation and persuasion skills focusing on the UN Global Compact value proposition for businesses
• Ability to interact with a broad set of businesses and presenting over the phone, virtually, and in person
• Ability to communicate persuasively in written form to help engage at scale

Advanced proficiency in key digital tools:

• Salesforce/other CRM (customer relationship management) systems
• Essential communications and analytics tools: Excel, PowerPoint, Word
• Proven experience in analyzing data to extract insight around engagement results, client satisfaction, client understanding, as well as the impact of UN Global Compact activities, and key sustainability trends

Proven delivery of results:

• Delivers to clear goals within strategies. Identifies priority activities and assignments, allocates appropriate time and resources, tracks progress and adjusts priorities as required.
• Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary

EXPECTED RESULTS

• Outstanding feedback from companies participating in the UN Global Compact in Thailand.
• Increased numbers of companies joining the UN Global Compact in Thailand.
• Increased awareness of the UN Global Compact and the value proposition and support it delivers to businesses in Thailand.

CORE VALUES

• Integrity: Demonstrates the values of the United Nations in daily activities and behaviors; acts without consideration of personal gain; resists undue political pressure in decision-making; does not abuse power or authority; stands by decisions that are in the Organization's interest, even if they are unpopular; and takes prompt action in cases of unprofessional or unethical behavior.
• Professionalism: Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; and remains calm in stressful situations.
• Respect for Diversity: Works effectively with people from all backgrounds; treats all people with dignity and respect; treats men and women equally; shows respect for and understanding of diverse points of view and demonstrates this understanding in daily work and decision-making, examines own biases and behaviors to avoid stereotypical responses, and does not discriminate against any individual or group.

EDUCATIONAL AND EXPERIENCE REQUIREMENTS

• EDUCATION: A first-level university degree in business administration, management, economics, political science, social science or related field.
• WORK EXPERIENCE: Five plus years of experience in account management, sales & marketing, customer support, sustainability or related field.
• Proficiency in Thai and English is required.

RECRUITMENT PROCESS

• Please include the Resume/CV in your e-mail submission info@globalcompact-th.com with the subject heading “Corporate Relationship Manager”
• Applications will be accepted until March 14, 2025.
• Only shortlisted candidates will be contacted.